Legal
Effective Date: June 1, 2025 · Last Updated: June 1, 2025
The Dean On Demand ("we," "us," or "our") is a college consulting business operated in Washington, DC. We are committed to protecting the privacy and confidentiality of the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at thedeanondemand.com or contact us for services.
By using our website or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.
This Privacy Policy is governed by and complies with the DC Consumer Protection Procedures Act (CPPA), D.C. Code § 28-3901 et seq., the Security Breach Protection Amendment Act of 2019, D.C. Code § 28-3851 et seq., and applicable federal privacy laws.
When you contact us through our website inquiry form, email, or phone, we may collect:
In the course of providing consulting services, you may share information about your student, including their academic history, health considerations, disciplinary matters, or other personal circumstances. All such information is treated as strictly confidential and is used solely to provide you with advisory services.
When you visit our website, we may automatically collect certain technical information, including:
This information is collected through standard web analytics tools and is used in aggregate, non-identifiable form to improve our website.
We use the information we collect for the following purposes:
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We do not use your information for automated decision-making or profiling.
The Dean On Demand treats all client information with the highest degree of professional confidentiality. Information you share with us about your family, your student's academic situation, disciplinary matters, health concerns, or personal circumstances is held in strict confidence.
We will not disclose client-specific information to any third party except:
We use a limited number of trusted third-party services to operate our website and communicate with you:
These providers are authorized to use your information only as necessary to provide services to us and are prohibited from using it for any other purpose. We do not share personal inquiry or client data with any advertising networks or data brokers.
We take reasonable and appropriate measures to protect the personal information you share with us against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted email communication, secure form transmission, and limited access to client records.
In the event of a data security breach involving your personal information, we will notify you in accordance with the Security Breach Protection Amendment Act of 2019 (D.C. Code § 28-3851 et seq.), which requires prompt notification to affected DC residents and the DC Attorney General when a breach occurs involving sensitive personal information.
No method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
As a resident of the District of Columbia, you have rights under the DC Consumer Protection Procedures Act and other applicable laws, including:
To exercise any of these rights, please contact us using the information in Section 10. We will respond to verified requests within 30 days.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect aggregate usage data. Cookies are small data files stored on your device.
You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled.
We do not use cookies for targeted advertising or cross-site tracking purposes.
Our services are directed to parents and families of college-age students (generally ages 18 and older). We do not knowingly collect personal information directly from individuals under the age of 13. If you believe we have inadvertently collected information from a minor under 13, please contact us immediately and we will take prompt steps to delete such information.
When we receive information about a student as part of a family engagement, that information is provided by and communicated with the parent or guardian, in accordance with our confidentiality obligations.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or operational needs. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically.
Your continued use of our website following any changes constitutes your acceptance of the updated Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
The Dean On Demand
Washington, DC
Email: hello@thedeanondemand.com
Phone: (202) 556-3167
Instagram: @thedeanondemand
You also have the right to file a complaint with the DC Office of the Attorney General — Consumer Protection Division at oag.dc.gov or (202) 442-9828.